Privacy Policy
Introduction
At Lisa’s Loft ( https://lisasloft.co.nz/ ), we are committed to protecting the privacy of our users and ensuring that their personal information is handled in a safe and responsible manner. This privacy policy applies to all information collected through our website. By using our website, you consent to the terms of this privacy policy and agree to be bound by it. We may update this policy from time to time, so please check back periodically for any changes. If you have any questions or concerns about our privacy policy, please contact us.
Forms
By default the forms on our website (some of which use a tool called Forminator) capture the IP Address for each submission of a form.
We collect and store information that you choose to provide to us by filling out and submitting one of the forms on our website. This includes contact forms, appointment booking forms, mailing list forms, and gift voucher purchase forms. These forms may ask for details like your Name, Email Address, and various other items of information (depending on the specific form). These forms are provided to help you make contact with us, get answers to your questions, and book or purchase our services.
Analytics
Our website uses the Independent Analytics plugin, which is a WordPress analytics plugin that provides insights into website traffic and visitor behavior. It does not use cookies or store personally identifiable information. All data is created and stored entirely on our server, ensuring privacy.
The Independent Analytics plugin allows us to collect non-personal information such as referrer reports, geographic data, and device data. This information helps us understand our website’s performance, improve user experience, and make informed decisions regarding our marketing strategies.
Mailing List
If you have subscribed to our email updates or if you are a member of our website (you can log in) or if you have purchased a gift voucher or booked a treatment on our website, there is a good chance you will receive emails from us.
If you choose to provide your email address and subscribe to our email updates using the signup form on the website, from time to time you may receive email updates. Email updates may contain information about Lisa’s Loft products and services, offers, promotions, beauty tips, or other updates about Lisa’s Loft. You may unsubscribe at any time using the “Unsubscribe” link in these emails.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our email updates.
No identifiable information is otherwise tracked outside this website except for the email address.
Emails
When you use this site several actions (e.g. submitting a contact form) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How Long We Retain Your Data
When visitors or users submit a form we retain the data indefinitely, so we can refer back to your correspondence with us in future, and improve our quality of service.
What rights you have over your data
If you have submitted a form on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
When you submit information using a form on our website, we may send it to our workers or contractors to perform necessary actions based on the form submission.
Third Parties
We use Cloudflare to optimize the performance and security of our website. Cloudflare is a third-party service that provides content delivery network (CDN), DNS, DDoS protection, and other services to websites. When you visit our website, your browser connects to Cloudflare’s servers to retrieve the content. As part of this process, Cloudflare may collect certain information about your device and network, such as your IP address, browser type, operating system, and location. This information is used to provide the services and improve the performance of our website. Their privacy policy can be found here: https://www.cloudflare.com/privacypolicy/
We use hCaptcha for spam protection. Their privacy policy can be found here: https://www.hcaptcha.com/privacy.
This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.
We use the “Timely” tool for bookings. Their privacy policy can be found here: https://www.gettimely.com/support/privacy/.
We use Gift Up for gift vouchers. Their privacy policy can be found here: https://help.giftup.com/article/40-privacy-policy.